Shana Mazgaj answering client questions in Buffalo NY

Frequently asked questions

Med Spa FAQ for Buffalo, NY

Straight answers about booking, treatments, home visits and aftercare. Still have a question? Call or text Shana.

Booking & your visit in Buffalo, NY

How do I book an appointment?

Book online through our Jane booking site. In-home Botox, Botox parties, mobile IVs and event IVs are booked by calling or texting 716-870-6048 or emailing shaymazaesthetics@gmail.com.

Where are your prices listed?

Current prices, packages and add-ons are listed on our online booking page, so they’re always up to date.

Where are you located?

Shay Maz Aesthetics & Wellness is on the 2nd floor of Canal Club 62, 62 Webster St., North Tonawanda, NY 14120, about 20 minutes north of downtown Buffalo. Get directions or take the 360° tour.

What areas do you serve?

Buffalo and Western New York, including North Tonawanda, Tonawanda, Kenmore, Amherst, Williamsville, Grand Island, Niagara Falls, Lockport, Wheatfield, Clarence, Cheektowaga, Lancaster, Orchard Park, Hamburg and West Seneca. Home-visit availability depends on your address.

When are you open?

All visits are by appointment. Live availability is shown on our online booking page, where you can also join the wait list.

Who performs the treatments?

Every treatment is performed by owner Shana Mazgaj, MSN, FNP-BC, a board-certified Family Nurse Practitioner. Meet Shana.

Do you offer consultations and follow-ups?

Yes. Book a 30-minute consultation if you’re not sure where to start, or a 15-minute follow-up visit after a recent treatment.

Do you offer gift cards, packages or financing?

Botox & injectables FAQ, Buffalo NY

How long does Botox last?

For most people, results from Botox, Xeomin or Dysport last around three to four months. How long they last depends on the area treated, your muscle strength, your metabolism and how often you have been treated.

When will I see my Botox results?

You may start to notice softening within a few days. Results typically develop fully over about one to two weeks, which is why we recommend booking at least two weeks before any special event.

Does Botox hurt?

Neurotoxin injections use a very fine needle, and most people describe a quick pinch. The appointment itself takes about 30 minutes.

What is a Botox lip flip?

A lip flip uses a neuromodulator such as Botox or Xeomin to gently curl the edge of the upper lip upward, adding a subtle lift and enhancing the cupid’s bow.

Does a lip flip add volume?

No. A lip flip changes how your upper lip sits rather than adding volume, so more of your natural lip shows.

How long does a lip flip appointment take?

About 20 minutes at our studio at Canal Club 62 in North Tonawanda, near Buffalo, NY.

How does a Botox party work?

Shana comes to your home with everything she needs, sets up a private treatment area, and gives each guest a private consultation before treating them one at a time.

How many guests can I invite?

Invite as many friends as you like. Let Shana know your expected guest count when you book so she can plan the timing.

Is there special pricing for Botox parties?

Yes. The hostess and guests receive special per-unit rates. Call or text 716-870-6048 for current party pricing.

Do you offer Botox home visits in Buffalo, NY?

Yes. Shana Mazgaj, MSN, FNP-BC, offers in-home Botox visits across Buffalo and nearby Western New York communities.

Is in-home Botox safe?

Home visits follow the same medical standards as the studio: a consultation and health-history review, professional medical supplies, and treatment by a board-certified Family Nurse Practitioner.

Which treatments can I get at home?

Neurotoxin treatments (Botox, Xeomin and Dysport) and the Botox lip flip. Laser, microneedling and PRP treatments are performed at the studio.

Laser treatments FAQ, Buffalo NY

How many laser tattoo removal sessions will I need?

Most tattoos need 8 to 12 treatments. The exact number depends on the ink colors and density, the age and location of the tattoo, and your skin. Shana will estimate a plan at your first visit.

How long is a laser tattoo removal appointment?

About 20 minutes for a small tattoo (up to a credit card), about 45 minutes for a medium tattoo (up to half a sheet of paper), and about 60 minutes for a large tattoo.

Does laser tattoo removal hurt?

Most people describe the sensation as quick snaps against the skin. Sessions are short, and Shana will talk with you about comfort before treatment.

How many laser hair removal sessions will I need?

Seven treatments are recommended, spaced 4 to 8 weeks apart depending on the area treated.

Can I shave between laser hair removal sessions?

Yes. Shaving is the right way to manage hair between sessions. Avoid waxing, plucking and sugaring, because the laser needs the hair follicle in place.

What areas can be treated?

Small areas include the upper lip, chin, neck or neckline, men’s beard, underarms, bikini line and abdomen. Medium areas include the full face, Brazilian, forearms, lower legs and upper legs.

What is NaturaPeel?

NaturaPeel is a laser facial that uses a bamboo charcoal cream enriched with antioxidants and growth factors. The laser dries and lifts off the cream, then a warm laser pass boosts collagen and elastin for a tighter look.

Is there downtime after NaturaPeel?

No. NaturaPeel is a comfortable, no-downtime treatment.

How often can I get NaturaPeel?

It can be repeated every few weeks. Packages of 3, 4 or 6 treatments are available on our booking site.

What does the Refresh laser treat?

Refresh targets age spots, fine lines and wrinkles, and other signs of aging. One laser stimulates collagen and elastin; the other targets pigment for more even-toned skin.

What is a Décolleté laser treatment?

It treats the skin below the neck and above the breast, improving the appearance of sun damage, redness and age spots on the chest and neckline.

How many laser rejuvenation treatments do I need?

Three treatments are recommended for best results for both Refresh and Décolleté. Packages of three are available on our booking site.

How does fractional laser help acne scars?

The non-ablative fractional laser creates microscopic zones of controlled injury beneath the surface, which stimulates collagen remodeling and new skin regeneration to improve scar texture and depth.

How many acne scar laser treatments will I need?

A series of 3 to 5 treatments spaced 4 to 6 weeks apart is recommended.

Is there downtime?

The treatment is designed to work without significant downtime. Shana will review aftercare and sun protection at your visit.

Skin treatments FAQ, Buffalo NY

What is SkinPen microneedling?

It’s a minimally invasive, collagen-stimulating treatment that uses the SkinPen Precision, the first FDA-cleared microneedling device, to create controlled micro-injuries that renew the skin.

What does microneedling help with?

It has been shown to reduce the appearance of scars, fine lines and wrinkles, hyperpigmentation and enlarged pores, and to improve overall texture and firmness.

How long is a microneedling appointment?

About 75 minutes.

What is a Vampire Facial?

It is microneedling with platelet-rich plasma (PRP), prepared from your own blood, used as the serum. PRP’s growth factors help the skin heal and renew.

What does a PRP facial help with?

It can improve tone and texture, reduce fine lines and signs of aging, and is especially helpful for acne scars and sun damage.

How long is a PRP Vampire Facial appointment?

About 90 minutes.

What is the ZO Stimulator Peel?

A gentle yet effective ZO Skin Health chemical peel that exfoliates dull surface cells to reveal smoother, brighter, more radiant-looking skin.

Is there downtime after a ZO Stimulator Peel?

Little to no downtime, which is why it’s called a lunchtime peel.

How often should I get the ZO peel?

Every 4 to 6 weeks as part of a regular skin-maintenance routine, or before an event.

IV therapy FAQ, Buffalo NY

What is in the Myers Mixture IV?

Magnesium chloride, calcium chloride, vitamin B12, B complex and ascorbic acid (vitamin C).

How long does an IV vitamin infusion take?

About 60 minutes.

Can I add a B12 shot, NAD+ or glutathione?

Ask Shana about add-ons when you book. Each is reviewed against your health history. Glutathione cannot be given to anyone with a sulfa or milk allergy.

Do you offer IV therapy at home in Buffalo, NY?

Yes. Shana Mazgaj, MSN, FNP-BC, offers in-home vitamin IV infusions at houses, offices, hotels and rentals across Buffalo and Western New York.

What IV do you offer at home?

The Myers Mixture vitamin IV (magnesium, calcium, B12, B complex and vitamin C), with add-ons such as B12, NAD+, glutathione or extra hydration available on request after screening.

How long does a mobile IV visit take?

Each infusion runs about 60 minutes, plus a few minutes for screening and setup.

Do you bring IV therapy to weddings in Buffalo, NY?

Yes. Shana brings vitamin IV infusions to wedding suites, homes, rentals and venues around Buffalo and Western New York, for the wedding morning or the morning after.

What kinds of events do you do IVs for?

Weddings, bachelorette and bachelor weekends, birthdays and milestones, girls’ weekends, corporate wellness days, holiday parties and New Year’s Day, game days, races and athletic events, concerts and festival weekends, galas, fundraisers, golf outings, reunions and graduation parties.

How many guests can get an IV?

It depends on your timeline. Each infusion takes about an hour, so Shana plans the schedule around your guest list. Reach out early with your numbers.

Your glow, your schedule

Book your Buffalo NY appointment

Book online in about a minute, or call or text Shana with questions first. Not sure where to start? Book a consultation.

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